The holiday season is a make-or-break period for retailers, and to succeed, you need effective strategies to not only meet but exceed your Q4 goals. We’ve gathered insights from experts and fresh statistics to provide you with the winning tactics for your holiday campaigns.
In 2022, a staggering 81% of Gen Z consumers claimed they prefer personalized ads.1 To ensure your holiday season campaigns resonate with your audience, it’s crucial to target the right people, at the right time, with the right message. Here’s how:
a. Personas: Create detailed buyer personas encompassing demographic and psychographic attributes, behaviors, motivations, and purchase patterns. Different personas respond to different messages, channels, and creative. This approach enables you to understand your customers better and craft more relevant products and messaging.
b. Look-Alike Modeling: This process uses data about your current customers to identify high-quality prospects. You can build an audience of prospects that resemble your high-value customers. These individuals are more likely to engage with your ads and convert.
Consumers are beginning their holiday shopping earlier, with 48% of retailers expecting early buying in October, according to an NRF survey.2 Early planning is the key to success, as it amplifies your campaign’s reach and improves onboarding rates.
According to Statista, 80% of American consumers shop online.3 Retailers need to enhance their e-commerce strategies. Tactics such as free delivery, exclusive sales, loyalty programs, and customer reviews are tried-and-true methods for success.
Retailers have various channels to capture consumer attention, but with in-person events limited, digital channels matter most. Leveraging data from previous campaigns to determine the best ways to reach your target audience is crucial.
A recent consumer study revealed that 73% of consumers tend to shop with retailers who consistently engage with them throughout the year, building a relationship. Only 27% opt for new retailers during key periods like the holidays.4 Savvy marketers know the importance of balancing customized marketing messages with their brand identity. Consistent and relevant communication keeps you top-of-mind, priming your audience for conversion.
Modern consumers no longer base their purchasing decisions solely on product quality and price; they value customer experience. In fact, 75% of consumers prioritize customer experience, and two-thirds view a positive experience as more valuable than great advertising.5 In-store visits, customer service support, and social media interactions all contribute to the overall customer experience. Enhancing these experiences doesn’t require a complete overhaul; marketers can build on previous learnings and customer feedback.
The holiday season is a fiercely competitive time for retailers, but with informed audience targeting, creativity, and smart e-commerce strategies, you can stand out from the competition and exceed your goals. Data Axle provides access to numerous digital audiences, ensuring you have the right data to fuel your holiday success.
With the holiday season rapidly approaching, make these strategies part of your holiday marketing plan and position your business for a prosperous Q4.
Looking for guidance in planning the perfect tactics to achieve your campaign goals? We’ve got your back..
1 https://www.smartinsights.com/ecommerce/web-personalisation/consumers-personalized-marketing-engagement/ 2 https://nrf.com/media-center/press-releases/consumers-spend-nearly-900-celebrate-winter-holidays 3 https://fitsmallbusiness.com/online-shopping-statistics/#:~:text=According%20to%20Statista%20figures%2C%20more,to%20291.2%20million%20by%202025 4 https://www.prnewswire.com/news-releases/deloitte-holiday-shoppers-are-back-in-the-spirit-of-spending-301958111.html 5 https://www.accenture.com/us-en/insights/song/human-paradox
As Content Marketing Manager, Natasia is responsible for helping strategize, produce and execute Data Axle's content. With a passion for writing and an enthusiasm for data management and technology, Natasia creates content that is designed to deliver nuggets of wisdom to help brands and individuals elevate their data governance policies. A native New Yorker, when Natasia is not at work she can be found enjoying New York’s food scene, at one of NYC’s many museums, or at one of the city’s many parks with her two teacup yorkies.