Data Management

The next era of B2B data is Infrastructure, not enrichment

AI is forcing a rethink of B2B data

Up to 60 percent of AI projects fail because organizations lack AI-ready data, according to Gartner. For many marketing and revenue leaders, this statistic explains why so many promising AI initiatives stall before delivering results. The problem is rarely the model. The problem is the data environment behind it.

Most data systems were built for reporting and campaign execution, not for AI-driven analysis, identity resolution, or cross-system intelligence. As a result, organizations often operate with fragmented datasets spread across CRM systems, marketing platforms, data warehouses, and external providers. AI is exposing these weaknesses.

It is also forcing organizations to rethink what they expect from their data infrastructure.

The B2B data market is undergoing a structural shift

For years, the B2B data category focused primarily on enrichment. Companies purchased datasets to add contacts, fill gaps in CRM records, or improve prospecting coverage. The goal was to increase reach. That model is now evolving.

Modern marketing and sales teams are asking a different set of questions.

  • How can we unify fragmented datasets across platforms?
  • How can we resolve identities across accounts, contacts, and locations?
  • How can we structure data so that analytics and AI systems can interpret it reliably?

These questions signal a major change in the market. The future of B2B data is not simply about adding records. It is about building identity-resolved infrastructure that supports analytics, automation, and AI execution.

Independent analyst evaluations reflect this shift

As the category evolves, analyst evaluations help organizations understand which providers are adapting to these new requirements.

Data Axle has been named a Leader in The Forrester Wave™: Marketing and Sales Data Providers for B2B, Q1 2026.

The Forrester Wave is a comprehensive evaluation of vendors in the B2B data provider category. The assessment includes vendor submissions, analyst analysis, and customer feedback.

In the 2026 report, Forrester recognized Data Axle for capabilities that align closely with the infrastructure shift happening across the market.

These include:

  • AI data readiness
  • Enterprise data unification services
  • Development of the semantic data layer required for agentic business intelligence
  • Deep industry-specific account coverage
  • Exceptional North American SMB depth

Forrester describes Data Axle as “an anomaly in the market” and notes that the company “shines where complexity and customization are required.”

What the highest scores signal

In the 2026 evaluation, Data Axle received the highest possible scores in several important criteria.

These include:

  • Vision
  • Innovation
  • Roadmap
  • Depth of account data
  • Industry and vertical account detail
  • Email and mobile coverage
  • Data sourcing
  • Data quality and validation processes
  • Data integrations
  • Data unification services
  • AI data readiness

These capabilities reflect the increasing importance of structured, unified, and validated data infrastructure.

Why this matters for marketing and revenue teams

Modern revenue organizations operate in increasingly complex environments. Customer and prospect intelligence is often distributed across multiple systems, including CRM platforms, marketing automation tools, analytics platforms, and external datasets. Without a unified data infrastructure, organizations struggle to answer critical questions such as:

  • Which accounts represent the greatest revenue opportunity?
  • Who are the key stakeholders within a buying group?
  • Which signals indicate purchase intent?
  • How should outreach be coordinated across channels?

Identity resolution and a unified data infrastructure help organizations answer these questions more effectively. It also lays the foundation for AI-driven marketing, sales intelligence, and analytics.

The future of B2B data infrastructure

The evolution of AI will accelerate the need for structured and unified data environments. Organizations that invest in strong data foundations today will be better positioned to support:

  • AI-driven marketing programs
  • Advanced analytics and forecasting
  • Buying group intelligence
  • Cross-domain identity resolution
  • Governed data access for business teams

The recognition in the Forrester Wave reflects the growing importance of these capabilities. It signals a broader transformation across the B2B data market.

To learn more about the evaluation and how the B2B data provider landscape is evolving, download a complimentary copy of The Forrester Wave™: Marketing and Sales Data Providers for B2B, Q1 2026.

Courtney Black
Courtney Black
Senior Public Relations Manager

Courtney is a seasoned communications and public relations professional with 17+ years of experience working in both the public and private sectors in diverse leadership roles. As Data Axle’s Senior Public Relations Manager, she is intently focused on elevating the company’s media relations presence and increasing brand loyalty and awareness through landing coverage in top-tier media outlets.