Retention solutions

Keep more of the customers you worked hard to win

Drive stronger engagement, higher lifetime value, and better customer experiences with data and retention solutions built around your goals.

What you gain:

More loyalty, longer relationships, and greater customer value.

Unlock powerful retention strategies that combine the best of data, intelligence, consulting, campaign execution, and analytics services to reduce attrition rates, increase lifetime value, and deepen loyalty.

Go beyond churn rates and see the full loyalty picture

It’s not just about who leaves—it’s about who stays, and why. With deeper metrics like NPS, repeat purchase rates, and loyalty scoring, you get a complete view of retention health and what drives long-term success.

Check out our wins
Loyalty should pay off—for you and your customers

We go beyond tracking traditional KPIs. By layering in advanced AI and machine learning, we uncover who’s likely to stay, who’s about to churn, and what drives repeat behavior. That means stronger ROI for your business—and better experiences that keep customers coming back.

Reach out to us
"The Year in Review campaign was the single best execution of an end-to-end campaign we have done since I have been at Marriott. This could not have been accomplished without Data Axle; their in-depth insights, meticulous planning, innovative communication strategy, and exceptional creative storyboarding were at the helm of Marriott Rewards' success."
Senior Manager, Member Marketing
Reactivate lapsed buyers and inactive subscribers with new tactics

Lapsed buyers and inactive subscribers already know your brand—you just need the right message to bring them back. With targeted display ads and first-party data, you can turn past customers into repeat buyers—fast.

275%
ROI for the display ad test
29%
lift in online channels
51%
increase in sales
Read the Silver Star Brands story
"We are very encouraged by the results from this integrated cross-channel campaign. We will continue to expand our activities with Data Axle and look forward to optimizing our activation and reactivation programs."
Kathy Hecht, Chief Marketing Officer at Silver Star Brands
Everything you need to keep your customers coming back
Creative
Strategic Planning
Data Science
Campaign Execution
Inboxable
Consumer Data
Contact us for more information!

We respect your privacy. By clicking Contact Us you are agreeing to Data Axle’s Privacy Policy and consent to Data Axle and its subsidiaries and affiliates using your email and phone number for marketing and analytical purposes, including to contact you regarding Data Axle products. You may opt out of all marketing communications at any time.