Indiana Farm Bureau Insurance (IFB) is a leader in auto and homeowners insurance and the largest writer of farm insurance. Headquartered in Indianapolis, IFB has local offices in 92 counties with more than 450 agents and 1,200 employees.
IFB was in need of a stable sales process. There was no sales prospecting solution in place and the sales team had no way to track their sales or manage potential clients. Their client prospecting data was unorganized and lacked proper insight and intelligence that affected market outreach.
Data Axle had the right solutions and expertise to assist in improving IFB’s business model. These solutions included an online prospecting tool, new data insights appended to their existing CRM records, and quarterly data cleansing, providing them with more opportunities to grow their business:
Prospecting By implementing Genie, Data Axle’s prospecting tool, IFB was able to improve their lead gen efforts by giving agents the ability to build targeted prospect lists within their assigned territories.
Additionally, since Genie is tightly integrated with their CRM making it easy for their reps to manage and track their prospecting efforts.
Data append & cleansing Leveraging Data Axle’s Match API provided additional business intelligence to the existing data that resided in IFB’s CRM. The API matches a single record to Data Axle’s database which lead to appending over 200 consumer data elements. This additional insight assisted agents with pre-call planning and additional knowledge to help with lead scoring.
In order to keep up with their ever-changing data, every quarter Data Axle appends updated email addresses to their customer file. IFB simply uploads their file using our secure FTP site and within just a few hours they were on their way to utilizing their new and improved data.
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